This Privacy Policy explains how Raptor Data Limited (“Raptor”, “we”, “us” or “our”) collects, uses, stores and protects personal data when you visit our website at raptordata.com (the “Website”), or otherwise interact with us. It also explains your rights in relation to your personal data.

We are committed to protecting your privacy and handling your personal data openly, lawfully and in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

Raptor Data Limited is a company registered in Scotland under company number SC407780, with its registered office at Mains of Tertowie, Kinellar
Aberdeen, AB21 0TS, UK, United Kingdom.

For the purposes of data protection law, Raptor Data Limited is the “data controller” of the personal data described in this policy.

Contact: if you have any questions about this policy or how we handle your personal data, please contact us via the details on our Website, or by post at the registered office address above.

We may collect and process the following categories of personal data:

• Contact details – such as your name, email address, telephone number and company name, when you get in touch with us through an enquiry or contact form.
• Communications – records of correspondence if you contact us, including any information you choose to share with us.
• Technical data – IP address, browser type and version, device information, operating system, and general location data, collected automatically when you visit our Website.
• Usage data – information about how you use our Website, such as pages visited, time spent on pages, and referral source.
• Recruitment data – if you apply for a role with us, details submitted as part of your application (such as your CV and covering letter).

We do not knowingly collect special category data (such as health information, religious beliefs or ethnicity) through the Website, and we ask that you do not submit such information to us unless it is necessary and clearly relevant.

We only use personal data where we have a valid legal basis to do so under UK GDPR. The table below sets out our main purposes and the corresponding legal basis.

We do not sell your personal data. We may share personal data with:

• Trusted third-party service providers who support our IT, hosting, website and analytics services, acting on our instructions and under appropriate confidentiality and data processing agreements.
• Professional advisers, such as our accountants, auditors or legal advisers, where necessary.
• Regulators, law enforcement or other authorities where we are required to do so by law.
• A buyer or prospective buyer, in the event we sell or transfer all or part of our business or assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Enquiry and correspondence records are typically retained for no longer than is reasonably necessary, after which they are securely deleted or anonymised.

Under UK data protection law, you have the following rights in relation to your personal data:

• The right to be informed about how your data is used.
• The right of access to the personal data we hold about you.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure (“the right to be forgotten”) in certain circumstances.
• The right to restrict processing in certain circumstances.
• The right to data portability, where applicable.
• The right to object to processing based on legitimate interests or for direct marketing.
• Rights relating to automated decision-making and profiling (we do not currently carry out any such processing).

To exercise any of these rights, please contact us using the details in Section 1. We will respond within one month, as required by law. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or by calling 0303 123 1113.

Our Website uses cookies and similar technologies to make the site work properly and to help us understand how it is used.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

Cookies we use

• Strictly necessary cookies – required for the Website to function correctly (for example, remembering your cookie preferences). These cannot be switched off.
• Analytics cookies – help us understand how visitors interact with our Website (for example, via tools such as Google Analytics), so we can improve it. These are only set with your consent.
• Functional cookies – remember choices you make to provide a more personalised experience. These are only set with your consent.

We do not use cookies to collect financial information, and we do not use cookies for third-party advertising.

Managing cookies

When you first visit our Website, you will be asked to consent to non-essential cookies via a cookie banner. You can change or withdraw your consent at any time by adjusting your cookie settings on the Website, or by changing your browser settings to block or delete cookies. Please note that blocking some types of cookies may affect your experience of the Website and the services we may be able to offer.

We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “last updated” date. We encourage you to review this policy periodically.

This Privacy Policy, and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims), shall be governed by and construed in accordance with the law of Scotland. The Scottish courts shall have exclusive jurisdiction to settle any such dispute or claim.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Raptor Data Limited

Mains of Tertowie, Kinellar
Aberdeen
AB21 0TS
UK

Company number: SC407780

Website: raptordata.com